How Kindred Hearts handles your information

This Privacy Policy explains how Kindred Hearts collects, uses, stores, and protects information when you use the website, create an account, generate reports, save reports, view matches, upload photos, like profiles, or send messages.

By using Kindred Hearts, you agree that your information may be handled as described here.

You may provide account information such as your email address, password, display name, phone number, gender, profile photo, match visibility preference, and membership status.

You may also provide birth details such as date of birth, time of birth, place of birth, and related location information. These details are used to calculate charts, create relationship profiles, generate reports, and compare compatibility.

Kindred Hearts may create and store chart data, relationship profiles, compatibility reports, saved report records, usage counters, match scores, likes, messages, and PDF download records.

These records help us provide the product, maintain account limits, show saved reports, display matches, and keep contact features working properly.

We use your information to create your relationship profile, generate chart-based readings, compare compatibility, show match suggestions, save reports, manage downloads, operate membership features, and improve the user experience.

We may also use information to prevent misuse, investigate reports, enforce platform rules, protect users, and maintain the security and reliability of Kindred Hearts.

Your primary account profile is used for match suggestions only when you choose to make it visible for matches. If match visibility is turned off, your profile is private and used for your own reports and account experience.

Other users may see limited profile information needed for matching, such as your display name, photo, gender, and compatibility summary. Precise birth details and full chart data should not be treated as public profile information.

Profile photos help users recognize match profiles and make the platform safer. Messages and likes are stored so users can see their interactions inside the product.

Saved reports and PDFs are for your own reference. Reports are outputs of the service, not separate identities and not the source for matchmaking.

When paid membership is introduced, payment processing may be handled by a trusted payment provider. Kindred Hearts should store only the payment and membership records needed to confirm access, manage support, and maintain account history.

We do not need your full card or bank details inside Kindred Hearts when a payment provider handles the transaction.

We do not sell your personal information. We may share limited information with service providers that help operate the product, such as hosting, authentication, storage, payment processing, communication, analytics, or safety tools.

We may also disclose information if required by law, to enforce our terms, to protect users, to investigate abuse, or to respond to valid legal or safety requests.

We use reasonable technical and organizational measures to protect account data, reports, photos, and messages. No online service can guarantee complete security, so users should also protect their own account access.

We keep information for as long as needed to operate the service, provide account features, maintain safety, comply with legal obligations, resolve disputes, and enforce our terms.

You can update your account profile, change match visibility, remove or replace your profile photo, and choose whether to save reports.

You may request correction or deletion of your account information, subject to operational, safety, payment, dispute, and legal requirements. Some records may need to be retained where necessary to protect users or comply with obligations.

Kindred Hearts is intended for adults. Users under 18 should not create an account or use match/contact features.

If we learn that a minor has created an account, we may restrict or remove the account and related information.

We may update this Privacy Policy as Kindred Hearts evolves. Continued use of the service after changes means you accept the updated policy.

Last updated: July 6, 2026.